IT Business Analyst


Overall Responsibilities:
The IT Business Analyst will work closely with the China software development team on a variety areas to help the team gain knowledge and acquire feedback to support its overseas customers and product development efforts. The IT Business Analyst will be one of the liaisons between the China team and the US operations, customers and partners.


The IT Business Analyst must be experienced working with application developers and system architects to distill technical concepts into clearly written documents.


Job Functions:
1. Pre-sales Support
· Respond Request for Proposals for projects from government agencies and private sector customers
· Investigate client backgrounds.
· Collect and reorganize data sets for demonstration purpose.
· Tailor CIPAce Demo versions for different clients to demonstrate the system’s capabilities.
· Prepare detailed Demo Scripts for pre-sales staffs and project managers.


2. Software Requirement Development
· Do background research to fully understand customers’ requirements
· Communicate with Design & Development staffs to identify potential risks, challenges and limits for software development.
· Develop and maintain Software Requirements Documents varying in different scales and levels.
· Assist Quality Management department in performing system testing on new functions.
· Prepare post-development documents such as User Manuals, System Help Files, System Upgrade Checklists, etc.
· Provide system training to internal staffs if necessary.


3. Project Implementation
· Analyze and leverage different strategies in providing solutions for a particular client.
· Draft and maintain implementation documents such as Statement of Work, Configuration Analysis Documents, Upgrade Checklist, etc.
· Configure system properly to fulfill clients’ needs.
· Respond and handle customer issues related to system requirements.
· Prepare training material for clients.


Requirements:
Self Starter with prior experience writing technical specifications, user/system requirements/use cases, User Guides/Features Summaries, Help documentation for software applications and creation of templates.
Proficient with the Microsoft Office Suite, Adobe Acrobat and ability to learn other tools that would assist in creating usable documentation.
Ability to effectively document technical concepts.
Experience working with a technical development team.
Excellent written and presentation skills.
Ability to work well with people with many different disciplines with varying degrees of technical experience.
Prior working experience in a formal business environment.
Strong writing skills with excellent attention to detail.
Excellent communication skills.
BS or BA degree preferred.
Willing to learn and work hard
Outgoing and detailed-oriented
Willing to travel to US when needed

德捷科技公司是中國科技部火炬中心第一批歐美軟件外包出口工程試點A類企業(yè)之一，也是微軟、ESRI、Oracle等跨國公司的戰(zhàn)略認(rèn)證合作伙伴。公司專注于美國大中型政府和公司基建計劃及項目管理系統(tǒng)平臺的開發(fā)，服務(wù)的客戶包括美國地方政府機構(gòu)如Pima縣（Pima County），舊金山市（San Francisco），北拉斯維加斯市(North Las Vegas)，美國聯(lián)邦快遞、瑪氏公司等。