We aim to provide quality customer service, handling promotions and inquiries for customers in HK by phone (mainly in English) regarding broadband internet, TV, home telephone etc. If you are passionate about customer service, please contact us. 

You can experience and gain:

• Knowledge of services on broadband internet, TV, home telephone etc.
• Quality customer service standard
• Professional training and related development course from recognized external institutions
• Excellent LIFE-work priority
• Competitive starting salary with attractive fringe benefits

You will take charge of:

• Communicating with HKBN VIP or foreign customers in Cantonese / English
• Providing technical support for broadband internet, home telephone, IDD, TV, Mobile Services etc. based on the customer’s account status.
• One-stop handling of inquiries and complaints

Join us if you have:

• College degree or above
• English CET4 or above, good customer service concept preferred
• Good English skill in reading and writing
• Fluent Cantonese
• One-year experience or above in customer service
• Qualities of diligence, aggressiveness, self-discipline, and team work spirit

我司于2002年4月經(jīng)廣州市外經(jīng)局批準(zhǔn)，在廣州成立“廣州城電客戶服務(wù)有限公司”，投資為METROPOLITAN LIGHT (HK) COMPANY LIMITED。 廣州公司負(fù)責(zé)提供接聽香港寬頻客服的來電咨詢﹑處理投訴﹑香港本地電話查詢﹑帳目詢問﹑更新數(shù)據(jù)及安排維修等服務(wù)，目前，廣州城電呼叫中心平均每日處理超過57000個(gè)電話語(yǔ)音服務(wù)。公司除了提供了超過1,200個(gè)就業(yè)職位外，平均每年繳交各類稅項(xiàng)共計(jì)約人民幣壹千萬元，年平均服務(wù)外包收入約2,400萬美元。 為促進(jìn)廣州經(jīng)濟(jì)和人才就業(yè)做出了應(yīng)有的貢獻(xiàn)。