崗位職責(zé):

疫情防控期間暫不安排應(yīng)聘人員到公司參加現(xiàn)場面試，我司將統(tǒng)一安排線上測試和線上面試，屆時將有HR與您聯(lián)系，感謝您的理解！

1. Effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. These cases may include: unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions; escalated cases from transaction monitoring systems: escalated cases identified by true matches to screening lists escalated from Name Screening teams; cross-border referrals; and escalated cases from Fraud Operations;
2. Ensure investigators perform, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks;
3. Ensure through manager review that high quality investigative narrative (Investigation Report) are prepared and the case file is populated with appropriate documentation;
4. Ensure that review recommendations are made as appropriate, which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not or escalation to appropriate other teams for co-ordination and further review as required (Sanctions, ABC, Major Investigations, etc);
5. Ensure where appropriate, interaction with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) (CSEM) Secretariat to manage financial crime risk is done in accordance with procedures;
6. Provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate. Deliver to team, post receipt from Accredited Trainers, training modules under the Continuous Training Programme, for embedding. Lead on collaboration and provision of feedback with/to Transaction Monitoring Operations, Fraud Operations and Name Screening as appropriate.

1. Universal banking experience across Retail, Commercial and Banking and Markets. Money Laundering investigations experience including understanding transaction monitoring scenarios;
2. Familiarity and experience with transaction monitoring and associated systems and case management systems. Experience with banking core customer data management systems;
3. Experience of identifying activity indicative of financial crime risk, i.e. money laundering, terrorist financing, etc. risk Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted behaviour, including transactional profile, against expectation established from KYC/CDD data;
4. Experience in writing reports .Proven high quality spoken and written communication skills with the ability to draft reports and communicate
conclusions effectively, in a clear, concise and professional manner .Consistently achieve objectives set and take action to improve own performance;
5. Strong organisational skills. Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix
Organization;
6. Prior regulatory or law enforcement investigations experience is advantageous. ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications. Strong communication with good inter-personal and influencing skills.Receptive to accepting and effecting change.


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匯豐環(huán)球客戶服務(wù)（廣東）有限公司秉承匯豐集團理念，始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位，依托先進的科技設(shè)施和雄厚的人力資源，實現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽，隨著匯豐環(huán)球規(guī)?；粩喟l(fā)展，匯豐環(huán)球中國營運中心現(xiàn)在有超過10,000名金融服務(wù)人員的專業(yè)團隊，為匯豐集團世界各地的分支機構(gòu)（如香港、英國、美國、加拿大、日本、中國、新加坡和澳門等）提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項服務(wù)。同時榮獲許多榮譽稱號，其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國服務(wù)外包十大在華跨國服務(wù)供應(yīng)商、技術(shù)先進企業(yè)、商務(wù)部重點聯(lián)系企業(yè)、A級納稅人稱號，并且已連續(xù)五年獲得香港呼叫中心協(xié)會年度大獎–離岸業(yè)務(wù)金獎, 廣東省企業(yè)500強等。