崗位職責(zé):

This is a Key global leadership position to drive and manage the Business Risk Control Management (BRCM) function for HSS China locations supporting a diverse range of HSS businesses, products and clients. This position reports both into the HoSD HSSO China. The role will provide appropriate Leadership to the local BRCM team in HSS China.

- Leading BRCM capabilities to support the HSS business across diverse range of complex securities market products
- Supporting a global operation of >500 FTE in the GSC that will continue to grow by >30% to end 2017.
- Responsible for management of the BRCM teams of 3 employees
- Accountable for implementation and continuous enhancement of operational risk management in line with the Group Operational Risk Management Framework
- Promote relentless focus on BRCM and that the long term stability of HSS Operations is based upon sound operational risk principles and that a common risk framework and disciplines are consistently adopted across all teams within HSSO China
- Devise and drive the implementation for BRCM solutions to support changes in operational processes, new business opportunities and product development across the HSS Operations
- Management of BRCM to meet or exceed service level requirements
- Lead and drive key employee initiatives to promote and position HSS as the employer of choice
- HSBC Securities Services (HSS) provides end-to-end securities services including fund administration, global custody and clearing, corporate trust and loan agency and other related value-added securities services
- HSS Guangzhou, we are mainly providing Fund administration service, delivering solutions to life insurance companies, pension funds, investment managers and fund owners

- Strong understanding of operation risk management, audit, controls and compliance and ability to comprehend and minimize operational risks
- Ability to effectively communicate and implement group policies and procedures. A positive self-starter
- Evidence of strategy design implementation with sound understanding of internal / external business risk environment
- Excellent teamwork, leadership, verbal and written communication skills
- Proven experience in managing and analysing data, metrics and development of dashboards. Evidence of very good prioritizing, planning and organizing skills
- A broad knowledge of GBM’s and HSBC’s wider organisational structure and activities is preferred.
- Sound ability to organize and prioritize workload to meet scheduled deadlines
- Observe high standards of professional conduct in the performance of duties
- Be able to adhere to the HSBC Core Principles
- Ability to manage senior stakeholders across regions and cultures. Able to work in a matrixes organization.
- 8+ years of experience in Risk / Compliance

匯豐環(huán)球客戶服務(wù)（廣東）有限公司秉承匯豐集團(tuán)理念，始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位，依托先進(jìn)的科技設(shè)施和雄厚的人力資源，實(shí)現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽(yù)，隨著匯豐環(huán)球規(guī)?；粩喟l(fā)展，匯豐環(huán)球中國(guó)營(yíng)運(yùn)中心現(xiàn)在有超過(guò)10,000名金融服務(wù)人員的專業(yè)團(tuán)隊(duì)，為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)（如香港、英國(guó)、美國(guó)、加拿大、日本、中國(guó)、新加坡和澳門(mén)等）提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項(xiàng)服務(wù)。同時(shí)榮獲許多榮譽(yù)稱號(hào)，其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國(guó)服務(wù)外包十大在華跨國(guó)服務(wù)供應(yīng)商、技術(shù)先進(jìn)企業(yè)、商務(wù)部重點(diǎn)聯(lián)系企業(yè)、A級(jí)納稅人稱號(hào)，并且已連續(xù)五年獲得香港呼叫中心協(xié)會(huì)年度大獎(jiǎng)–離岸業(yè)務(wù)金獎(jiǎng), 廣東省企業(yè)500強(qiáng)等。